Over the past few weeks, some users have encountered a known error related to the hp 8500 printer out of paper message. This problem can occur due to several factors. We will review them below.
Updated: ASR Pro
Problem
The control panel displays an ‘Out of Paper’ error message so the machine does not feed paper to the top level or does not feed paper from the visible tray. The device may make noises, as if it were printing, but there is still no paper.
Avoid Paper Jams
Follow these guidelines to avoid paper feed problems:
If possible, load at least 10 sheets of paper directly into the tray, but do not overload the tray.
Load the paper correctly, perhaps pushing it all the way into the tray.
How do I reset my HP Officejet Pro 8500?
Be sure to turn off the printer using the button on the front panel.Unplug the product’s power cord and wait 20 seconds.Hold # as well as 6 (or 9) while reconnecting the power cord.Wait 10 seconds, then release both buttons. The machine will restart and print an alignment page.
Use only one paper at a time in the tray.
XpAnim in paper packaging in a cool, dry place.
Use only clean, unused documents in the tray.
Reload the paper currently in the photo paper tray, taking into account the time. but. Avoid printing on dusty paper documents.
Wait for the health tab to complete a quest or review paperless correspondence before adding paper.
Reason
This problem can be caused by one of the following problems:
Log slots are empty or full.
Cards collapsed.
The side to be printed or the mixed side of paper is not loaded face down in the tray. Photo on paper, always stretch the paper with the rough side up.
The paper is usually too smooth for the product.
The paper may not pass through the rollers often.
The paper-wide e-book is pressed too far against the paper.
The paper in the drawer must not be fully inserted into the respective product.
Paper settings in the printer driverIntermediate and paper source do not match the overloaded paper in the tray.
The paper feed for the rubber ink rollers is dusty.
Video What To Do If The Printer Is Unlikely To Take Paper
The video below shows what to do if the printer does not fit or does not pick up paper. The product page may look different, but the steps are the same as for the product.
Updated: ASR Pro
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If your organization is having trouble viewing the video or viewing the video in a different size, click here to view the video on YouTube.
Solution 1: Update The Firmware
HP has developed a large number of firmware fixes that address issues that may be causing problems. Follow the instructions below to complete the installation and download.Firmware.
Step 1. Install The Latest Firmware Xmlns:hash=”com
Update specific printer firmware for connected devices on a Windows computer.
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Why does my printer keep saying there is no paper?
If you keep getting error messages that our printer is out of paper, check the paper rollers for dust spots in addition to dirt. Also, make sure the stack of old paper is not wrinkled or stiff. Remove the deck of cards and slide the board all the way back. Take it out again and put the paper back.
Constructively turn on the printer as well as the computer via network or USB cable.
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When the “Let’s make your product” page appears, click “Printer”.
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Enter your printer’s model number, then simply click Submit.
The software results page for your entire printer displays the selected maintenance system by default.
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If you really need to change your Windows version, click Change, select your version, and finally click Change Firmware
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Click, then click Download Here.
If the firmware section is not normally listed, an update is not currently available for your printer.
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Save the music ny file to your computer.
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Locate the file and you will need to open it to begin the installation process.
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When the HP Printer Update window opens, make sure your printer’s serial number is displayed or it asks for the printer’s model number.
When the serial number is displayed, check the box next to it, then click Refresh.
If the serial number indicates that the level is not applicable (greyed out), your entire family does not need a firmware update. Click Cancel.
If most serial numbers are also not displayed on your printer and you are using a network connection, connect a USB cable between this printer and this computer. Wait twenty seconds, then click Refresh. If the serial number is displayed, check the box next to it and click Refresh.
If prompted to select a printer model to update the firmware, select the printer brand and click Submit Firmware.
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After the main update is complete, presse “OK”.
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If clients are connected via a network printer upgrade USB cable, remove the USB-Autos.Windows file installed in Windows
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Search for “Control Panel”, then click “Control Panel” in the search results.
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Click Show Devices, and then click Printers.
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Right-click the USB print device where it matches your printer model, then select Uninstall Device.
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Disconnect the USB cable from the printer and each of our computers, then restart the computer.
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Update the firmware of laser printers connected to your Mac.
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Make sure the printer is turned on and actually connected to the computer via LAN or USB cable.
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When the “Let’s identify your product to continue” page appears, click Printer.
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Enter the number and model of your device, then click Submit.
The software results page for your default printerwill be displayed for the selected operating platform.
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If you need to update your version of macOS or OS X, click Change, select your product, and then click Change.
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