Sometimes your system may display an error with the Blackberry Enterprise Mapi error message. This error can have various reasons.
Updated: ASR Pro
MAPI is a client-side protocol that users can use to access their mailbox — with Outlook or other MAPI contact clients. By default, MAPI access to a user’s mailbox is enabled. Enable or disable Outlook for Web Access Mailboxes in Exchange Server.
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Item number: 000031838 Initial release: April 27, 2017 Last updated: April 26, 2017 Type: help
Environment
- BlackBerry Desktop Software
- BlackBerry Link
- Microsoft Outlook
Repair
Overview
When you try to help yourself sync with the BlackBerry Desktop Software, you receive the following error message:
MAPI connection error. Start Outlook with this
Because
Reason 1
Synchronization with Microsoft Office Outlook Connector and Outlook Mobile Service is no longer supported.
Microsoft Office Outlook Connector is a great add-on feature for Microsoft Outlook 2003 and 2007, 2010. This feature allows you to configure MSN Passport to connect to Webmail accounts such as almost Windows Live Hotmail.
Outlook Mobile Service can be an optional feature for Microsoft 2007 Outlook. It allows you to configure the email address for sending SMS (Short Message Service) and Multimedia Messaging Service (MMS) messages to your device.
Does exchange use MAPI?
In Exchange 2016 and Exchange 2019, MAPI over HTTP can still be used in your organization, that is, at the individual mailbox level.
Reason 2
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Outlook is configured to use a Personal Folder (PST), which experts say requires a password.
How do you correct a MAPI related error?
Restart your computer and try Outlook Express.Go to Options under the Tools menu.On the General tab, select (uncheck) the “Always set Outlook Express as the default simple MAPI client” check box, and then click Apply.Click OK when prompted to restart your computer.
Reason 3:
Inappropriate Outlook profile selected.
Reason 4:
Another application provides blocked access to PST music file in Outlook profile
Workaround
Remedy for Reason 1:
Contact Microsoft Support for assistance.
Workaround for reason 2:
How do I configure MAPI?
In the new EAC, go to Recipients> Mailboxes.In the list of mailboxes for specific people, click the mailbox for which each person wants to turn MAPI on or off.Under Mailbox Settings> Mail Sets, click the Manage Mail Application Alternatives link.
Open Microsoft Outlook and enter your Personal Folder (PST) password, behindsync by purchasing Blackberry desktop software.
Note. Choose to save your private folder password securely by selecting the save password option in the password list. This gives the advantage of syncing with a closed Outlook.
Remedy 3:
Make sure the correct Outlook profile is selected for synchronization.
- Connect your BlackBerry phone to your computer.
- In the BlackBerry Desktop Software, click Organizer in the left pane.
- Click a configuration type … Button to the right of the desired data. In the “Account Settings” section, check your profile to sync it.
Workaround for Reason 4:
Close or disable any programs that might block or block access to support the PST file.
- BlackBerry Desktop Software
- BlackBerry Link
- Microsoft Outlook
When you try to sign in to the BlackBerry Desktop Software, you receive the following error message:
MAPI connection error. Start Outlook with
C Synchronization with Microsoft Office Outlook Connector and Outlook Mobile Service is not supported.
Microsoft Office Outlook Connector is an optional feature for Outlook, Microsoft 2003, 2007 and 10. This feature allows the MSN Passport installer to connect to Snail Web email accounts such as Windows Live Hotmail.
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Outlook Mobile Service is an optional Microsoft feature for Outlook 2007. It allows you to set up your email address to send Short Message Service (SMS) and Multimedia Messaging Service (MMS) messages to a great device.
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Outlook is configured to use a Personal Folder (PST), which requires a password.
Another application usually blocked access to the PST file in the Outlook profile
Open Microsoft Outlook and enter the password for each of our personal folders (PST), then provide the sync results with the BlackBerry Desktop Software.
Note. To save the password for a private folder, select by selecting collection to save the password in the password list. This currently gives you the benefit of syncing with closed Outlook.
- Connect your BlackBerry smartphone to your computer.
- In BlackBerryDesktop Software click “Organizer” in the left pane.
- Click “Configure …” to toggle the desired data on the right. Under the phrases “Account Settings”, browse or select the profile you want to associate.
Can close or disable programs that are blocking or blocking access to the PST file.
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